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I get really irritated by people who just repeat the refrain of [read this thing] (be it the manual, a manpage, an info file, a help file in the system,etc) when I already have and it hasn't helped resolve the problem.
Craig Small 🍅 @smallsees

@maiyannah I've seen it from both sides where the bug report looks like they have not read the documents or where I have got an answer like that.

Usually saying you have read the docs and been specific about where it's gone wrong "section 2 says press 3rd option but which screen do they mean" helps.

Programmers know their programs and often have a blind spot on assumed knowledge.