I suppose people who don't rent wonder why there is all this angst about landlords. Actually it is sometimes the estate agent to blame.
For example today I get a notice that I am in arrears, for a small water bill, due today.
They got a curt reply that it is due today and it is not in arrears and don't send these messages anymore.
This is the sort of crap renters deal with. It's pretty minor but it's always there.
As a follow up of this:
Friday 20th: Email - Thank you for your payment of $78.72
Monday 23rd: SMS - You haven't payed, pay the $78.72 immediately!
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